Privacy Policy
How Michael Lamb Agency collects, uses, and protects your information.
Michael Lamb Agency ("we," "us," or "our") operates the website michaellamb.agency. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our site or contacting us about our services.
Information We Collect
Information you provide directly
When you submit our contact form or inquiry form, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- Your business name and type
- Information about your project, budget, and goals
- Social media handles (if provided)
Information collected automatically
When you visit our site, we automatically collect certain information through cookies and analytics tools, including:
- Pages you visit and how long you spend on them
- How you arrived at our site (search engine, referral, direct)
- Your general geographic location (country/region)
- Device type and browser information
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and provide quotes
- Schedule and conduct discovery calls
- Deliver the services you hire us for
- Send project-related communications
- Understand how visitors use our site so we can improve it
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Cookies and Tracking
Our website uses cookies and similar tracking technologies. We use:
- Google Analytics (GA4) — to understand site traffic and visitor behavior. Google may process this data in accordance with their own privacy policy.
- Facebook Pixel — to measure the effectiveness of our advertising and understand actions taken on our site.
- CookieYes — to manage your cookie consent preferences.
You can control cookies through your browser settings or by using the cookie consent banner on our site. For more details, see our Cookie Policy.
Third-Party Services
We use the following third-party services to operate our business:
- JotForm — to collect inquiry and contact form submissions
- Stripe — to process payments securely. We do not store your payment card information.
- Google Analytics — for site analytics
- Lindo — our website hosting platform
- Cloudinary — for media hosting
Each of these services operates under its own privacy policy. We encourage you to review them.
Data Retention
We retain your contact information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes. You may request deletion of your data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain data collection practices
To exercise any of these rights, contact us at michael@lambtheatricals.org or call 860-432-9890.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information:
- Email: michael@lambtheatricals.org
- Phone: 860-432-9890
- Website: michaellamb.agency/contact